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Solutions

Pick the function
that's bleeding.

Nine areas where AI reliably pays for itself. Each one is a working system — integrated, monitored and measured — not a demo. Start with one, expand when it proves out.

Front office

Sales & revenue

Speed kills deals — slowly. We compress the gap between enquiry and meaningful contact to under a minute, then automate everything that normally decays in a rep's inbox.

  • Instant multi-channel lead response — voice, SMS, email, WhatsApp
  • Automatic enrichment, scoring and routing to the right person
  • Quote and proposal drafting from your pricing rules
  • Pipeline hygiene: stale deals chased, CRM fields kept honest
  • Follow-up sequences that adapt to what the prospect actually said
Front office

Customer support

Most tickets are the same forty questions. Agents resolve those end to end — including the system actions — and hand the genuinely hard ones to a human with the context already gathered.

  • Tier-1 resolution across voice, email, chat and messaging
  • Retrieval from your real knowledge base, not a hallucinated one
  • Actions taken: refunds raised, bookings moved, addresses changed
  • Auto-triage, sentiment flags and priority escalation
  • Handover packs so the customer never repeats themselves
Back office

Operations

The margin killer is rarely one big thing — it's two hundred small coordination tasks a week. We automate the chasing, checking and re-planning.

  • Scheduling, dispatch and capacity re-planning on exceptions
  • Supplier and subcontractor chasing with escalation rules
  • Stock, availability and lead-time checks across systems
  • Document generation: job packs, RAMS, delivery notes
  • Exception queues where a human only sees what's genuinely odd
Back office

Finance & back office

Purchase ledger, credit control and month-end are pattern-matching problems wearing a suit. Agents handle the pattern; your finance team handles the judgement.

  • Invoice capture, coding and three-way matching
  • Credit control: automated chasing with tone that escalates properly
  • Expense processing and policy checking
  • Bank and ledger reconciliation with exception reporting
  • Month-end packs assembled from live data, ready for review
Growth

Marketing

Not "AI content". A production system trained on your voice, your offers and your proof — with a human editor in the loop and performance data feeding back in.

  • Always-on content engine: blog, social, email, landing pages
  • Audience and competitor research summarised weekly
  • SEO briefs and topical clusters built from real search data
  • Campaign assembly and multivariate copy generation
  • Attribution reporting in plain English, not a dashboard maze
Back office

Recruitment & HR

Screening a hundred CVs badly is worse than screening twenty well. Structured, consistent, auditable — and dramatically faster.

  • CV screening against a defined scorecard, with reasoning shown
  • Interview scheduling and candidate communication
  • Structured interview scoring and comparison packs
  • Onboarding document generation and progress chasing
  • Policy Q&A agent for staff, sourced from your handbook
Growth

Data & reporting

You almost certainly have the data. It's just in six places, three formats and one person's head. We consolidate it and put a plain-language interface on top.

  • Unified data layer across your operational systems
  • Ask questions in English, get answers with the working shown
  • Automated board and management packs on a schedule
  • Anomaly alerts before they become month-end surprises
  • Forecasting built on your actual operating patterns
Risk & quality

Compliance & QA

Sampling 2% of interactions tells you almost nothing. Review 100% of them automatically, and quality management stops being a guessing game.

  • Full-coverage call, chat and case review against your criteria
  • Risk and complaint flags surfaced within minutes, not months
  • Automatic coaching notes per agent, per theme
  • Evidence trails and audit packs generated on demand
  • Policy drift detection across teams and sites
Risk & quality

Field service

Engineers should be fixing things, not filling in forms. Voice-first capture on site, structured data out the other end.

  • Job packs assembled automatically with history and parts
  • Route and sequence optimisation against live constraints
  • Voice-note capture converted to structured job records
  • Photo evidence tagged, filed and quality-checked
  • Automatic write-back to job management and invoicing
Front office

Voice agents (yes, these too)

We build excellent voice agents. We just refuse to pretend they're a strategy. Ours are wired into everything behind them, which is the entire point.

  • Inbound answering, qualification and booking, 24/7
  • Outbound follow-up, reactivation and reminder campaigns
  • Natural interruption handling and warm human transfer
  • Full system actions during the call, not after it
  • Transcripts, summaries and CRM updates written automatically
Integrations

We work inside your stack.

If it has an API, a database or an inbox, we can plug into it. A sample of what we connect to most often:

HubSpotSalesforcePipedrive Microsoft 365Google WorkspaceXero SageQuickBooksZendesk IntercomTwilioRingCentral ServiceTitanSimproShopify SlackTeamsMonday.com NotionPower BISQL / warehouses Custom APIs
Engagement

Three ways to work with us.

01

Audit & Blueprint

Fixed fee, two weeks. We map one function, quantify the leak and hand you a costed build plan. Yours to keep, whether or not you build it with us.

  • Process and system mapping
  • Opportunity sizing in £ and hours
  • Prioritised, costed roadmap
02

Build & Deploy

Fixed-scope delivery of the blueprint. Shadow-mode testing, staged rollout, human approval gates, and full documentation of what we built.

  • Agents, integrations and guardrails
  • Live monitoring dashboard
  • Team training and handover
03

Run & Optimise

Monthly retainer. We tune against the agreed metric, expand coverage, and keep everything current as models and your business change.

  • Performance review against target
  • Continuous prompt and workflow tuning
  • Next-function expansion planning
Next step

Not sure which one to start with?

That's usually the right question. Give us twenty minutes and we'll tell you where your fastest payback sits — even if it isn't the function you expected.